Texas DIR Cooperative Contract Partnership

RFO COOP2025SOL-00003 - End-User IT Outsourcing Services

VeAssis LLC (Prime) + Mavros LLC Partnership Overview

🎯 Mavros LLC's Role in the Partnership

✓ DBE CERTIFIED - NCTRCA
Your Allocation: 20-25% of total contract value
Service Category Coverage: Categories 2.1.2, 2.1.5, 2.1.6
Primary Work Types:
  • Cloud Infrastructure - AWS, Azure, Google Cloud Platform
  • Microsoft 365 & Google Workspace Management
  • DevOps Services - CI/CD, automation, containerization
  • Network Management Services - Design, security, optimization
  • Cloud Security - Identity management, threat detection
  • 🔒 Operational Technology (OT) & Critical Infrastructure - SCADA/ICS systems, energy, water, transportation, healthcare facilities (on-site, US-based, Texas-based support)
Revenue Model: 80% of billable work goes to Mavros, 20% to VeAssis for prime contractor administration
DBE Partnership Advantage: VeAssis + Mavros = 100% DBE participation (far exceeding 26% goal)

🔒 CRITICAL DIFFERENTIATOR: Operational Technology (OT) & Critical Infrastructure Support

On-Site, US-Based, Texas-Based OT Support

Mavros provides specialized support for critical infrastructure and operational technology systems that require:

  • Physical On-Site Presence - Not remote-only support
  • United States Based Personnel - No offshore resources
  • Texas-Based Operations - Local response for critical systems
  • Security Clearance Capable - For sensitive government facilities

Critical Infrastructure & OT Systems Mavros Supports:

Infrastructure Type Systems & Examples
Transportation Systems DART (Dallas Area Rapid Transit), traffic management systems, toll systems, transit control
Energy & Utilities Power grid management, water treatment facilities, wastewater systems, government energy facilities
Healthcare Facilities Community hospitals, medical device networks, patient monitoring systems, HVAC/BMS critical to patient care
Industrial Control Systems (ICS) SCADA systems, manufacturing controls, building automation, environmental controls
Public Safety & Emergency 911 systems integration, emergency operations centers, public warning systems
Government Facilities Data centers, secure facilities, critical government operations, physical security systems

Why OT/Critical Infrastructure Is Different from Traditional IT:

  • Safety-Critical: System failures can endanger lives (hospitals, traffic, energy)
  • 24/7/365 Operations: Cannot schedule downtime - systems must always run
  • Legacy Systems: Often older technology that must be maintained alongside modern systems
  • Physical Security: Requires background checks, facility access clearances
  • Regulatory Compliance: NERC CIP (energy), HIPAA (healthcare), TSA (transportation)
  • Air-Gapped Networks: Many OT systems isolated from internet for security
  • On-Site Required: Cannot be managed remotely - physical presence necessary

Mavros's OT/Critical Infrastructure Advantage:

Texas-Based Team with OT Experience:
  • Christopher Brown: 13+ years infrastructure design including industrial systems
  • US-based personnel cleared for sensitive facilities
  • Experience with air-gapped and secure networks
  • Understanding of operational technology vs traditional IT security models
  • Can respond on-site within Texas for critical incidents
  • No offshore or international personnel access to critical systems
⚠️ Competitive Advantage: Many IT service providers cannot support OT/critical infrastructure because they:
  • Use offshore resources (prohibited for critical infrastructure)
  • Lack physical on-site capability
  • Don't understand OT security models (different from IT)
  • Cannot obtain facility clearances for sensitive sites
  • Don't have experience with ICS/SCADA systems
Mavros can serve this market - most competitors cannot.

Contract Overview

Contract Detail Information
Contract Type Texas DIR Cooperative Contract (5-year statewide master agreement)
Contract Value $3.2M - $5.6M estimated over 5 years across all partners
Eligible Customers 6,200+ Texas state agencies, universities, school districts, local governments
Proposal Due Date February 18, 2026 (2:00 PM CT)
Estimated Award March/April 2026
Contract Duration 5 years (2026-2031) with potential extensions

Complete Team Structure & Work Allocation

Partner Role Allocation Certifications Service Categories
VeAssis LLC Prime Contractor 35-40% DBE/HUB/WBE/MBE 2.1.2, 2.1.6 - Program management, help desk, custom AI development
Mavros LLC Cloud Infrastructure Subcontractor 20-25% DBE - NCTRCA 2.1.2, 2.1.5, 2.1.6 - Cloud infrastructure, DevOps, network management
Drupal Connect LLC Web Development Subcontractor 15-20% - 2.1.6 - Web development, CMS platforms, IT staff augmentation
Tekgration LLC ITAM & Desktop Support Subcontractor 15-20% VetHUB 2.1.2, 2.1.3, 2.1.4, 2.1.6 - ITAM, desktop support, hardware, cybersecurity
DBE/HUB Participation: VeAssis (Prime DBE) + Mavros (DBE Sub) = 100% DBE participation
Competitive Advantage: Far exceeds DIR's 26% goal - only 25% of FY2025 spending went to HUB vendors
VetHUB Participation: Tekgration = 27% VetHUB participation (exceeding 26% goal)

Detailed Work Breakdown - Mavros's Service Areas

Category 2.1.2: End-User IT Management Services

Work Type Mavros's Role Allocation
Cloud System Administration Primary - Cloud-based systems 60%
On-Premise System Administration Tekgration - Traditional infrastructure 40%
Network Management Primary - Network infrastructure 100%
Cloud Management (M365, Google Workspace) Primary - Cloud platforms 100%
Cloud Security & Access Management Primary - Cloud security 20%
Endpoint Security & Access Management Tekgration - Endpoint/device security 80%

Category 2.1.5: Integrated IT and Facility Support

Work Type Mavros's Role Allocation
IT Infrastructure Support Primary - Cloud infrastructure 60%
IT Infrastructure Support Tekgration - On-premise infrastructure 40%
Smart Building Integration Primary - Cloud/IoT platforms 100%
Operational Technology (OT) Support Primary - Critical infrastructure, ICS/SCADA, on-site support 100%
Critical Infrastructure Management Primary - Energy, water, transportation, healthcare facilities 100%

Category 2.1.6: Miscellaneous Services (Subcategories)

Subcategory Work Description Mavros's Role Allocation
C. Technical Engineering Services Cloud engineering, architecture design, infrastructure planning Cloud engineering 50%
C. Technical Engineering Services Solution architecture, system design VeAssis - Architecture 50%
F. Cloud Services AWS, Azure, GCP management, migration, optimization Primary - Cloud platforms 80%
F. Cloud Services Oversight, customer coordination VeAssis - Program management 20%
I. Network Management Services (NMS) Network design, security, monitoring, troubleshooting, optimization Primary - All network services 100%
K. Security Services Cloud security, identity management, threat detection Cloud security 40%
K. Security Services Endpoint security, device protection, firewalls Tekgration - Endpoint security 60%

Mavros Technical Expertise & Team

Christopher Brown - Lead Technical Architect

Experience: 13+ years in cloud infrastructure and systems design
Education: MS Information Systems - Georgetown University
Certifications: CISM, Azure Solutions Architect Expert, M365 Endpoint Administrator, Azure AI Fundamentals, Security+
Expertise: Multi-cloud architecture, enterprise migrations, security implementation
Contact: [email protected] | (813) 731-9806

Onyi Asol - AWS DevOps Engineer

Experience: 8+ years AWS and DevOps
Education: MS Computer Info Tech - UPenn (in progress), BS Chemical Engineering - WVU
Certifications: HashiCorp Terraform, AWS Solutions Architect, AWS Developer
Expertise: Infrastructure as code, CI/CD pipelines, automation

James Littleton - Microsoft Cloud Migration Architect

Experience: 12+ years cloud migration and Microsoft platforms
Education: BS Computer Science - University of Phoenix
Certifications: Azure Fundamentals (AZ-900), AWS Cloud Practitioner
Expertise: Microsoft 365, Azure migrations, hybrid cloud environments

Past Government & Enterprise Projects

Operational Technology & Critical Infrastructure Capabilities

Mavros's OT/ICS Expertise:
  • Industrial Control Systems (ICS): SCADA integration, process control networks, manufacturing systems
  • Critical Infrastructure: Energy/utilities, water treatment, transportation, healthcare facilities
  • OT Network Security: Air-gapped networks, network segmentation, Purdue Model implementation
  • Compliance: NERC CIP (energy), HIPAA (healthcare), TSA (transportation), NIST 800-82 (ICS security)
  • On-Site Support: Physical presence for commissioning, integration, troubleshooting, emergency response
  • 24/7 Operations: Support for systems that cannot have scheduled downtime
  • Legacy System Integration: Bridging older OT systems with modern IT infrastructure

Why This Matters: Many Texas agencies operate critical infrastructure (DART, water departments, hospital districts, government energy facilities) that require on-site, US-based support. Offshore providers and remote-only vendors cannot serve this market. Mavros can - most competitors cannot.

Revenue Projections for Mavros LLC

Year Conservative Estimate Moderate Estimate Primary Revenue Source
Year 1 (2026) $400,000 - $600,000 $600,000 - $800,000 Cloud migrations, M365/GCP setup
Year 2 (2027) $640,000 - $900,000 $800,000 - $1,120,000 Ongoing management + new projects
Year 3-5 (2028-2031) $640,000 - $1,000,000/year $800,000 - $1,400,000/year Steady state + growth
5-Year Total $3.2M - $4.5M $4.0M - $6.3M Total to Mavros LLC
Note: These are Mavros's revenue numbers (after 80/20 split). Actual billing to agencies will be 25% higher (the 20% VeAssis keeps for prime contractor duties).

Typical Project Scenarios for Mavros

Scenario 1: Cloud Migration Project

Customer: Texas state agency with 500 users
Need: Migrate from on-premise Exchange to Microsoft 365
Project Value: $250,000
Agency pays VeAssis: $250,000
VeAssis pays Mavros (80%): $200,000
Mavros scope: Planning, migration execution, training, 90-day support
Duration: 6 months
Mavros gross margin: ~25-30% ($50,000-60,000)

Scenario 2: Ongoing Cloud Management (Recurring Revenue)

Customer: University with Azure infrastructure
Need: Managed cloud services, monitoring, optimization
Monthly Value: $15,000/month
Agency pays VeAssis: $15,000/month
VeAssis pays Mavros (80%): $12,000/month
Annual to Mavros: $144,000
Duration: Multi-year recurring
This is the most valuable type of work - recurring monthly revenue!

Scenario 3: Network Infrastructure Design

Customer: School district consolidating campuses
Need: Network redesign, security implementation, WiFi optimization
Project Value: $180,000
Agency pays VeAssis: $180,000
VeAssis pays Mavros (80%): $144,000
Mavros scope: Design, implementation, documentation, testing
Duration: 4 months

Scenario 4: Critical Infrastructure - Water Treatment Facility (OT/ICS)

Customer: Municipal water department
Need: SCADA system integration with new monitoring equipment, network segmentation for OT security
Project Value: $320,000
Agency pays VeAssis: $320,000
VeAssis pays Mavros (80%): $256,000
Mavros scope: OT network design, ICS security implementation, on-site integration, air-gap configuration, 24/7 monitoring setup
Duration: 6 months
Special Requirements: On-site presence required, background checks for facility access, US-based personnel only
Why Mavros wins: Texas-based team, OT experience, can obtain clearances, understands critical infrastructure compliance

Scenario 5: Transportation Systems - Transit Authority (OT)

Customer: Regional transit authority (similar to DART)
Need: Traffic management system upgrade, integration with emergency services, real-time monitoring
Project Value: $450,000
Agency pays VeAssis: $450,000
VeAssis pays Mavros (80%): $360,000
Mavros scope: ICS system integration, network infrastructure for traffic control, redundancy/failover setup, on-site technical support
Duration: 9 months
Special Requirements: Cannot use offshore resources, must be available 24/7 for critical incidents, TSA compliance
Recurring component: $8,000/month ongoing monitoring and support ($76,800/year to Mavros after split)

Scenario 6: Hospital Critical Systems (Healthcare OT)

Customer: Community hospital district
Need: Medical device network segmentation, HVAC/environmental controls integration, patient monitoring system upgrades
Project Value: $280,000
Agency pays VeAssis: $280,000
VeAssis pays Mavros (80%): $224,000
Mavros scope: Network design for medical devices, integration with building management systems, HIPAA-compliant infrastructure, on-site support for critical patient care systems
Duration: 5 months
Special Requirements: Zero downtime tolerance, immediate on-site response capability, HIPAA compliance, background checks
Why this matters: Hospital systems are life-safety critical - cannot be managed remotely, must have local on-site capability

How the Partnership Works

Workflow for a Typical Project:

  1. Agency Contacts VeAssis: Texas agency needs cloud services or infrastructure work
  2. VeAssis Engages Mavros: We bring you in to assess and scope the technical work
  3. Joint Proposal: Mavros provides technical scope and pricing, VeAssis submits to agency
  4. Agency Awards: Agency issues task order/purchase order to VeAssis
  5. Mavros Performs Work: Your team delivers the technical implementation
  6. Mavros Invoices VeAssis: You bill VeAssis for work completed
  7. VeAssis Pays Mavros: Within 30 days of receiving your invoice (80% of project value)
  8. VeAssis Invoices Agency: We handle all government invoicing and compliance

What VeAssis Handles (The 20%):

What Mavros Handles (The 80%):

Key Advantages for Mavros LLC

  • 100% DBE Team: VeAssis + Mavros both DBE certified = powerful competitive advantage
  • 🔒 CRITICAL DIFFERENTIATOR - OT/Critical Infrastructure: Mavros can support operational technology and critical infrastructure (water, energy, transportation, hospitals) that require on-site, US-based, Texas-based personnel. Most competitors cannot serve this market due to offshore resources or remote-only models. This opens high-value project opportunities unavailable to other vendors.
  • No RFP Competition: Once contract awarded, agencies order directly - no bidding wars
  • 5-Year Annuity Revenue: Recurring income stream vs one-off project hunting
  • 6,200+ Potential Customers: Access to entire Texas government market
  • Government Rates: Premium pricing vs commercial rates (agencies expect quality)
  • No Administrative Burden: VeAssis handles government paperwork, compliance, invoicing
  • Focus on Technical Excellence: Mavros does cloud/infrastructure work - your expertise
  • Recurring Managed Services: Monthly cloud management = steady predictable revenue
  • Established Credibility: Your VA, Advance Mission Partners references prove government capability
  • Growth Potential: Multi-year projects often lead to expansion and additional work
  • Texas-Based Team: Local presence for critical on-site requirements and emergency response

What We Need from Mavros LLC (By Feb 17, 2026)

For Proposal Submission:

  1. Letter of Intent (LOI): Signed commitment to partner (we'll send via DocuSign)
  2. Company Information (Most Already Collected):
    • ✓ Legal business name: Mavros LLC
    • ✓ DUNS: 126582201
    • ✓ UEI: Q4LLL9MYB2D8
    • ✓ DBE Certification: NCTRCA
    • ✓ Location: Rowlett, TX
    • ✓ Key Personnel: Christopher, Onyi, James
    • NEED: Confirmation of your 20-25% work allocation
    • NEED: Rate structure (hourly rates for key roles)
  3. Reference Contacts: 1-2 government or enterprise clients who can provide references
    • Veterans Affairs (Janet Tierney)?
    • Advance Mission Partners (Javier Pelham)?
    • Other government clients you recommend?
Timeline: We need the above by Tuesday, February 17 EOD to finalize our proposal for the February 18, 2:00 PM deadline.

Common Questions

Q: How does the DBE certification benefit this partnership?

A: VeAssis (Prime) + Mavros (Sub) both being DBE certified gives us 100% DBE participation. This far exceeds DIR's 26% goal and is a significant competitive advantage. In FY2025, only 25% of the $3.086B DIR spending went to HUB vendors - we're positioned to capture more market share with full DBE participation.

Q: What if agencies don't need cloud services?

A: Cloud adoption in government is accelerating rapidly due to TX-RAMP (Texas Risk Authorization Management Program) pushing agencies to cloud. Most agencies are either migrating to cloud or need cloud management. Network services are also universal - every agency needs network infrastructure work.

Q: Are the revenue projections realistic?

A: DIR End-User IT Outsourcing did $27M in FY2025. If VeAssis captures 5% ($1.35M annually), Mavros's 20-25% share would be $270-338K per year. Our projections assume 5-7% market capture by year 2, which is conservative given our 100% DBE status.

Q: What about TX-RAMP requirements for cloud services?

A: TX-RAMP is required for cloud services sold to Texas agencies. VeAssis will apply for TX-RAMP Provisional Authorization, which allows us to start work while pursuing full certification. This is standard practice and won't delay projects.

Q: How do rates work - are they fixed for 5 years?

A: Initial rates are set in the proposal, but DIR allows annual rate adjustments based on market conditions, typically tied to inflation or industry benchmarks. Rates can be adjusted to remain competitive.

Q: What about insurance requirements?

A: As prime contractor, VeAssis carries the master insurance and bonding. Mavros should maintain standard business insurance (general liability, professional liability, cyber liability), but doesn't need the higher government contract requirements that VeAssis carries.

Q: Can Mavros work on other DIR contracts while being VeAssis's subcontractor?

A: Yes, absolutely. You can pursue your own DIR contracts, work as a sub for multiple primes, and take on commercial work. No exclusivity required. DIR explicitly allows this.

Q: What happens with recurring managed services revenue?

A: This is the best type of work! Agencies order monthly cloud management services (monitoring, optimization, support) through purchase orders. You deliver monthly services, invoice VeAssis monthly, and receive steady recurring revenue. These contracts often run for years.

Q: What makes Mavros qualified for Operational Technology (OT) and critical infrastructure work?

A: Mavros brings several unique qualifications:

Most IT service providers cannot serve this market because they rely on offshore resources or remote-only support. Critical infrastructure requires physical on-site presence with cleared, US-based personnel.

Q: Why is OT/critical infrastructure a differentiator for this contract?

A: Texas has extensive critical infrastructure that needs IT support:

These systems cannot be managed by offshore teams or remote-only providers. They require on-site, US-based, security-cleared personnel. Many DIR vendors cannot serve this market segment - Mavros can, giving our team access to high-value projects that others must decline.

Next Steps

  1. Today's Meeting: Review partnership structure, answer questions, confirm interest
  2. By Feb 17: Mavros provides rate structure and confirms work allocation percentage
  3. By Feb 17: VeAssis sends LOI via DocuSign for Christopher's signature
  4. Feb 17-18: VeAssis completes proposal submission package
  5. Feb 18, 2pm CT: VeAssis submits complete proposal to DIR
  6. March/April 2026: DIR evaluates proposals and conducts negotiations
  7. April/May 2026: Contract award and execution
  8. May 2026 onward: Begin receiving task orders from Texas agencies